{"id":2740,"date":"2023-10-18T13:38:34","date_gmt":"2023-10-18T06:38:34","guid":{"rendered":"https:\/\/pn-biak.go.id\/main\/?page_id=2740"},"modified":"2024-04-23T08:34:27","modified_gmt":"2024-04-23T01:34:27","slug":"area-vi","status":"publish","type":"page","link":"https:\/\/pn-biak.go.id\/main\/area-vi\/","title":{"rendered":"Area VI"},"content":{"rendered":"\t\t
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Peningkatan Kualitas Pelayanan Publik<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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1.Standar Pelayanan<\/strong><\/p>

a. Terdapat kebijakan standar pelayanan<\/a><\/p>

b. Standar pelayanan telah dimaklumatkan<\/a><\/p>

c. Dilakukan reviu dan perbaikan atas standar pelayanan<\/a><\/p>

d. telah melakukan publikasi atas standar pelayanan dan maklumat pelayanan<\/a><\/p>

2. Budaya Pelayanan Prima<\/strong><\/p>

a. Telah dilakukan berbagai upaya peningkatan kemampuan dan\/atau kompetensi tentang penerapan budaya pelayanan prima<\/a><\/p>

b. Informasi tentang pelayanan mudah diakses melalui berbagai media<\/a><\/p>

c. Telah terdapat sistem pemberian penghargaan dan sanksi bagi petugas pemberi pelayanan<\/a><\/p>

d. Telah terdapat sistem pemberian kompensasi kepada penerima layanan bila layanan tidak sesuai standar<\/a><\/p>

e. Terdapat sarana layanan terpadu\/terintegrasi<\/a><\/p>

\u00a0f. Terdapat inovasi pelayanan<\/a><\/p>

3. Pengelolaan Pengaduan<\/strong><\/p>

a. Terdapat media pengaduan dan konsultasi pelayanan yang terintegrasi dengan SP4N-Lapor!<\/a><\/p>

b. Terdapat unit yang mengelola pengaduan dan konsultasi pelayanan<\/a><\/p>

c. Telah dilakukan evaluasi atas penanganan keluhan\/masukan dan konsultasi<\/a><\/p>

4. Penilaian Kepuasan Terhadap Pelayanan<\/strong><\/p>

a. Telah dilakukan survey kepuasan masyarakat terhadap pelayanan<\/a><\/p>

b. Hasil survei kepuasan masyarakat dapat diakses secara terbuka<\/a><\/p>

c. Dilakukan tindak lanjut atas hasil survei kepuasan masyarakat<\/a><\/p>

5. Pemanfaatan Teknologi Informasi<\/strong><\/p>

a. Telah menerapkan teknologi informasi dalam memberikan pelayanan<\/a><\/p>

b. Telah membangun database pelayanan yang terintegrasi<\/a><\/p>

c. Telah dilakukan perbaikan secara terus menerus<\/a><\/p>

\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Peningkatan Kualitas Pelayanan Publik 1.Standar Pelayanan a. Terdapat kebijakan standar pelayanan b. Standar pelayanan telah dimaklumatkan c. Dilakukan reviu dan perbaikan atas standar pelayanan d. telah melakukan publikasi atas standar pelayanan dan maklumat pelayanan 2. Budaya Pelayanan Prima a. Telah dilakukan berbagai upaya peningkatan kemampuan dan\/atau kompetensi tentang penerapan budaya pelayanan prima b. Informasi tentang … Selengkapnya →<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"footnotes":""},"class_list":["post-2740","page","type-page","status-publish","hentry"],"yoast_head":"\nArea VI - Pengadilan Negeri Biak<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pn-biak.go.id\/main\/area-vi\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Area VI - Pengadilan Negeri Biak\" \/>\n<meta property=\"og:description\" content=\"Peningkatan Kualitas Pelayanan Publik 1.Standar Pelayanan a. Terdapat kebijakan standar pelayanan b. Standar pelayanan telah dimaklumatkan c. 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